When it comes to protecting your personal and financial information, we want you to know that we are here to help. There are many forms of fraud today, and for most of us it is more of a matter of "when" it happens to us rather than "if" it happens to us. See the video below for more detailed information on a specific form of targeted fraud known as Phishing.
If you are worried that you might have fallen victim to one of these methods, please see the corresponding section below on the best way to report the incident. The sooner we know what happened, the sooner we can help you!
Report a Card Lost or Stolen
If you think your debit or credit card is either lost or stolen, please report it immediately to First National Bank & Trust. You can Contact Us here or by calling 877-803-1814.
Report Suspicious Phone Calls
Vishing is the act of using the telephone in an attempt to scam the user into surrendering private information that will be used for identity theft. The scammer usually pretends to be a legitimate business, and fools the victim into thinking he or she will profit.
If you think you have received a phone call from us that is suspicious in nature, please report it immediately to First National Bank & Trust. You can Contact Us here or by calling 877-803-1814.
Report Suspicious Text Message
Smishing is a security attack in which the user is tricked into downloading a Trojan horse, virus or other malware onto their cellular phone or other mobile device. Smishing is short for "SMS phishing."
If you think you have received a text message from us that is suspicious in nature, please report it immediately to First National Bank & Trust. You can Contact Us here or by calling 877-803-1814.
Report Suspicious Emails
Phishing is the attempt to obtain sensitive information such as usernames, passwords, and credit card details (and, indirectly, money), often for malicious reasons, by disguising as a trustworthy entity in an electronic communication (such as e-mail).
If you think you have received an e-mail from us that is suspicious in nature, please report it immediately to First National Bank & Trust. You can Contact Us here or by calling 877-803-1814.
Report Identity Theft
Identity theft is the illegal use of of a person's unique information (such as a Social Security number or bank account number) in order to obtain money, products, services, etc.
If you think your identity has been stolen, please report it immediately to First National Bank & Trust. You can Contact Us here or by calling 877-803-1814. Reference our Identity Theft page for more information.